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Frequently Asked Questions

What is chotu List?

chotu List is an app that helps you discover nearby local shops, browse their product catalogs, create a shopping list, and send it directly to a shopkeeper on WhatsApp. It simplifies shopping by replacing handwritten lists and manual WhatsApp typing.

How can I trust shops on chotu List?

All the above shops are curated from trusted online sources. chotu List has personally verified shops with the VIP

symbol.

Does chotu List sell products?

No. chotu List does not sell products or process orders. It provides a platform to discover local shops and create shopping lists that can be shared with shopkeepers.

When I place order where does it go?

Your shopping list is shared on WhatsApp with the shopkeeper directly. You can chat with the shopkeeper directly on WhatsApp.

Who confirms product availability?

Product availability is confirmed by the shopkeeper.

Who decides the final price?

The shopkeeper decides the final price, applicable offers, substitutions, and billing. chotu List does not control or modify product pricing.

Who delivers the order?

Delivery, pickup, or any fulfilment method is entirely managed by the shopkeeper. chotu List does not provide delivery services or logistics.

Who is responsible if an order is delayed or cancelled?

Order confirmation, fulfilment, delays, cancellations, and any related communication are handled directly by the shopkeeper. chotu List is not a party to the transaction.

How do I make payment?

Payments are made directly to the shopkeeper using the payment methods supported by that shop, such as UPI, cash, card, or bank transfer. chotu List does not collect or process payments.

Does chotu List charge customers?

No. chotu List is free for customers to discover shops, browse products, create shopping lists, and share them with shopkeepers.

How do I find nearby shops?

click on “Find nearest shops” above then it will show your nearby shops.

What types of shops are available?

chotu List supports a wide range of local businesses, including Kirana Stores, Grocery Shops, Medical Shops, Pharmacies, Bakeries, Restaurants, Cafés, Fruits & Vegetable Shops, Chicken, Mutton & Fish Shops, Dairy Stores, Sweet Shops, Home Food Shops, Florists, Gift Shops, Pet Shops, and many other neighbourhood businesses.

Is my personal information safe?

Yes. chotu List only facilitates discovery of nearby shops and sharing shopping lists. Payment information is not collected by chotu List, and commercial discussions take place directly between the customer and the shopkeeper on WhatsApp.

How do I add my shop on chotu List?

visit chotu.com or install chotu app from playstore or appstore.

chotu List

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Frequently Asked Questions

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