You are free to decide how you want to collect money from your customers. After all, they are YOUR customers.

Your users visit your shop by clicking on your shop link (eg., chotu.com/9876543210), add products to cart and place order, just like in Flipkart or amazon. The only difference is, on placing the order, the order comes to your WhatsApp.

You will receive orders directly on whatsapp chat from your customers

Absolutely yes. It’s your business and they are your customers. You can decide how and when you want to deliver to your customers or you can ask them to pick up from you.

You can ask the local shops for the bill/receipt when you pick up the stocks for delivery to your customers.

Once logged in, you can edit the “My info” page with details of service charges/delivery charges.

Start: Find the shop you want to start and click “Start”. Once created, login and edit your shop.

Create awareness: Share your shop link in all your local WhatsApp, FB & Insta groups. Take printouts of your shop and paste in surrounding areas.

Create first few orders: To generate first few orders, you might have to offer small discounts

Deliver Orders or services: You can pick up the products from nearby wholesale shops and either home-deliver or ask your customers to collect themselves. In case you are offering services like plumber, tailor, beautician, job consultancy etc. be prompt in responding to customer orders received.

The price you sell to your customers is absolutely decided by you. The margins you make are your earnings. You can also charge a delivery fee/service fee from your customers.

Understand your customers and their requirements and promote those products which can add great value to them.

Send your customers regular updates about new products, fresh stock arrivals etc either through Status update or message on WhatsApp along with your shop link.

If customers are not able to visit your shop, you can take orders and home deliver them by charging a small fee.

Understand what is in demand in your locality, add those products to your WhatsApp shop and sell them by

Logging in

Search for products

Add to Favourites by clicking on Star

Customers are placing orders with you. So you are free to decide the payment terms based on your convenience.

You can collect cash, gpay, phonepe, whatsapp pay, or whatever means you want them to pay you. After all, they are YOUR customers.

The price you sell to your customers is absolutely decided by you. The margins you make are your earnings. You can consider charging a delivery fee for your customers.

Many captains use the 3rd tab in your shop to upload the price sheet. You can update info in your shop description too.

To generate the first few orders, you might have to offer small discounts or do same day/next day/free deliveries till they get used to your products/services.

For walkin customers, share your shopping link and ask them to place orders online on your WhatsApp shop

Engage with your customers through regular updates on WhatsApp (new product photos or videos, fresh stock arrivals, reminders etc.)

You can promote to friends/neighbours/customers.

Login to your shop. Click on the

button and share it with your customers

With chotu, your phone number becomes your permanent shop (chotu.com/9876543210), just like Flipkart.com & Amazon.in Users can search for products, add to cart and place orders. You get orders on WhatsApp. No need to share products or catalogue everytime.

We send regular marketing messages to your WhatsApp number, which you can share with your customers.

In the long-run there will be users who might find your WhatsApp shop on Google search. While we support the shops in a limited manner, the customers belong to you, hence the ownership of finding the customers also lies with you.

Yes. Login to your shop → click on the Star icon for those products you want to sell. They will be pushed automatically to the top of your shop. You can also search for products in the search bar, add them to your shop by clicking on the Star icon.

You can promote your whatsapp shop on any social media platform like facebook, instagram, youtube apart from whatsapp, telegram.

You can display your shop link on your shop board or visiting card.

You can upload images of your top selling products, freshly arrived stocks in status update along with your shop link

You can ask your walk-in customers to scan your QR code so that they can access your shop link. You will receive the QR from team chotu which you can print and display for customers.

Engage with your customers through regular updates on WhatsApp (new product photos or videos, fresh stock arrivals, reminders etc.)

Yes, anyone can create a WhatsApp shop. No two businesses are the same. So is your WhatsApp shop. You can customise your shop with your Starred products (i.e. products that you would like to promote, cover pic, display pic, delivery information, Flash alerts and many more)

After a certain period of time, our software will promote your top selling products to the top of the page so that your customers can quickly select and place orders with you.

You can promote your whatsapp shop in any of your social media platforms to generate orders.

Yes, of course. Your shop would get popular and thereby you get more orders.

Chotu empowers small local businesses to go online by creating WhatsApp shops. Small businesses can take orders on WhatsApp shops and earn absolutely for free.

chotu is the friendly sales boy who takes orders on his/her WhatsApp shop and delivers to you.

NO. chotu is a new-age platform where small businesses can create WhatsApp shops and go online. There is no pyramid or layer between the local business and end customers.

chotu is a unit of sharecart technologies private limited (DPIIT recognized Startup). The founders of chotu are from IIT Delhi, IIM Bangalore with work experience at Microsoft, airtel & Jio. chotu is a genuine company with a determined mission to empower nano-entrepreneurs

You can click on the question mark icon

at the left side of your page on the site or just call us on +91 70777 70777. We are happy to help

Your customers are absolutely your customers. Chotu will not even know your customers’ phone numbers or addresses. Since your customers will be placing orders with you on whatsapp , you can touch base with them for seeking any further information.

It is NOT mandatory to have GSTIN for creating your shop or placing the orders.

No. Anyone can create a WhatsApp shop

No. Anyone can create a WhatsApp shop.

No. Anyone can create a WhatsApp shop.

No. You don’t need to install any other app. You just need whatsapp.

No. You don’t need to install any other app. They just need whatsapp.

No. chotu.com/ is your whatsapp shop. Your customers would just need your shop link (For e.g. – chotu.com/9876543210) to place orders with you.

Just search for “oye” in WhatsApp and you will get all your orders displayed.

No. You can run your business on chotu with just your smartphone and whatsapp.