What if your local shop had an ordering app

NO. chotu is an ordering app. chotu is not a delivery company or a warehouse. It helps you order directly from your trusted local shops — the same kirana, bakery, or vegetable seller you already buy from.

Unlike other apps, your order will land directly on the shop-keeper's WhatsApp. chotu does not get to know about your order at all.

NO. You order directly with the shop-keeper, so you will directly pay him/her. We are not involved in the order or the transaction at all.

Your local shop will handle the delivery — just like they normally do when you call or send a WhatsApp message. Or you might pick it up. This is basis your convenience.

With chotu.com, you don’t need to type long lists or explain everything. You can browse the visual catalog, search for products, tap to add products, and place the order directly through WhatsApp — faster, easier, and error-free.

Yes, 100% free. There’s no extra charge. You pay the shop directly — just like you already do.

Great question. We charge a nominal rent from the VIP shopkeepers. Since you chat and pay the shop-keepers directly, we do not/cannot charge any transaction fees.

Absolutely. After placing the order, you can chat with the shop on WhatsApp if you want to make changes, ask questions, or confirm delivery time. Or simply call the shopkeeper.

You can find all types of local shops near you, including: 🛒 Kirana & general stores 🍲 Curry points & tiffin services 🥦 Fruits & vegetables 🧁 Bakery items 🧀 Dairy & eggs 🛠️ Plumber, carpenter, home repair services …and many more!

We have over 21Lakh shops listed on chotu, and growing by thousands every day. So unless you are in a very remote area, you should find hundreds of shops near you.

Yes. You deal directly with the shop, so payment works just like it always has — cash, UPI, or whatever the shop accepts.

Your info is NEVER with chotu! If you install chotu, you will notice that there is no phone number verification. I do not know your number, nor will ever ask for it. You’re ordering directly with the shop via WhatsApp, just more conveniently.

Calling may not be always possible. Building a long shopping list on paper/WhatsApp can be a hassle. You may never know the prices or the full catalog of the shop-keeper. With chotu, you just click to order from a pre-listed catalog. It's faster, error-free, and gives you more control — while still supporting your local shop.

Glad you are enjoying the service of the q-com apps. They have indeed revolutionized local shopping in India. We might just suggest you compare the prices with local shops, lest you should be charged a delivery fee, platform fee, rain fee and a what-not fee. You might be surprised to know that many essentials are actually much better priced and have higher quality at local shops. The choice is finally yours, but you might give the local shops a chance.

Yes. Since you place the order through WhatsApp, the shop will see your name and number — just like a regular message.

With chotu, you don’t need to type or explain anything. You just tap from a catalog and send your order instantly — saving you time and avoiding errors.

chotu connects you to the shop directly. If they normally reply to WhatsApp or calls, they will respond to your order the same way. If not, you can follow up in the chat, or simply call them.

No problem. After placing the order, you can still chat with the shop on WhatsApp to request custom items, replacements, or modifications.

All the shop catalogs are available in Hindi, Bengali, Marathi, Telugu, Tamil, Kannada, Gujarati, Malayalam, Punjabi, Odiya, Assamese and English. You can read the catalog in your local language, not English necessaarily. e-commerce is English commerce, local commerce is pakka local.

Absolutely! Please visit https://owner.chotu.com or install the chotu Owner app from Play Store and App Store. Happy to host you!

A VIP shop on chotu is a trusted and verified shop that we have personally verified. These shops are reliable, responsive, and consistent in their service. You’ll see a 👑 crown icon next to their name in the list.

Verified shops are marked with a 👑 crown symbol in the shop list. This means chotu has personally reviewed them and they have a strong record of great service.

All shops on chotu are real and local, but VIP shops have earned an extra layer of trust. They’ve been verified by us for reliability, fast response, and quality.

No, VIP shops don’t charge anything extra. Pricing is set by the shop, and it's usually the same as what you'd pay in person.

We’re working on adding this feature soon. For now, just look for the 👑 crown icon to quickly identify trusted shops in the list.

Yes! If your local shop uses chotu actively and provides great service, they can apply or be nominated for VIP status. We evaluate based on responsiveness, product listing, and customer experience.